First, there is a big difference between creating a new Team account, and adding a new user, member to a team.
You add new users with the Settings menu within Sam9000|APM. An account refers to an entire new Team.
Anyone can create a new Team, even if you are already member in another Team. However, you can login only in one team at a time (although you can easily open multiple windows and login in several teams at once). From one session in Sam, you can only see information related to a single team, within that window.
A Team Account is entirely independent from every other team. It requires a subscription, once the trial expires.
Members in a team do not pay any additional subscription fee. Everything is included in the Team's subscription.
All you need to create a Team account and trial is an email address and a PIN.
The PIN is an extra secret, a bit similar to a password. However, it does not have to be as secure as a password.
Sam9000|APM uses a much more secure login method.
Login with Email Access Code
When you create your account, and later when you sign in, you will receive a one time access code by email.
This one time code is generated every time. This is why, you do not need a password. This is called a passwordless system, and it is much more secure than others. For example, there is no point in hacking the system, since there is no password to steal. We generate one every time, and we send it directly to you.
When you login, Sam asks you your Email Access Code. This is a short sequence of numbers and letters. It always starts with "S-".
We generate this code for only a few attempts. In the email, we include the "attempt identification", and we display it on the login screen, just below the "S-". Make sure you enter the Email Access Code that matches the Attempt identification.
Using the PIN
If and only if you enter the correct Email Access Code, Sam will ask you your PIN.
This is because, to make easier for you, we do not send an Email Access Code every time you try to login. If you trust the device you use to login, you specify it "Safe" on the login screen, Sam will only ask you your PIN.
This is much faster (no need to wait for an email). But of course, you must remember your PIN.
As we said, your PIN might be a simple 4 digit number, or anything more complex if you would like. It increases security.
Do not worry, if you forget it, just say so on the login screen, and we will send a new PIN to your email, and you can start over.
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